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Solutions / Reminder & Confirmation Messages

Reminder & Confirmation Messages

Confirmation when an appointment is booked, a reminder as it approaches — sent automatically via SMS, email and WhatsApp. Your secretary doesn't have to wait by the phone.

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What You Gain

Let no appointment be forgotten

Automatic confirmation message at booking

A reminder at the time you choose (3–48 hours before)

SMS, email and WhatsApp channels

A clear drop in no-show rates

Included in your package — no extra fee
No-shows dropped to 4%SMS + WhatsApp + email
Confirmation message sentReminder scheduled — 24 hours beforeThe patient confirmed the appointment
Step by Step

Scroll — follow the flow step by step

1

Choose the timing

Set once how many hours before and through which channel the reminder goes.

2

An appointment is booked

A confirmation message goes out instantly; the appointment details and clinic location are sent together, and the reminder is scheduled automatically — no one waits by the phone.

3

Messages arrive on time

SMS, email or WhatsApp — whichever channel the patient is on.

4

The no-show rate drops

The patient confirms with one tap; cancellations come early, and the freed slot is filled.

Message Settings
ChannelsSMS + WhatsApp
Timing24 hours + 2-3 hours before
Confirmation messageAt booking
Dear Kamil Koca, your appointment has been created: Wednesday, June 17, 14:30 — Dr. Elif Kaya
📍 Location: Bağdat Cad. No:12, Kadıköy — directions11:02 ✓✓
Reminder: you have an appointment tomorrow at 14:30. See you then! 👋16 Haz 14:30 ✓✓
Confirmed, thank you 🙏16 Haz 14:33
No-shows4%↓ from 12%
Confirmation rate96%
Early cancellation+2 hoursgained
Freed slots were filled from the waiting list
Highlights

The details that put you ahead

Timing is yours

You set how many hours before the reminder goes from your calendar settings.

Multi-channel

Reach the patient on whichever channel they use: SMS, email or WhatsApp.

Confirmation tracking

Track from the dashboard that the patient saw and confirmed the message.

Meet Reminder & Confirmation Messages

In a demo call, let's see together how this solution will work in your clinic.

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