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End-to-End Experience

How does Doktorsitesi work?

From a patient finding you to the payment landing in your account and a 5-star review — the whole journey, step by step.


Patient
PATIENT

Kamil Koca

Lives in Yalova; has had abdominal pain for 3 weeks and is looking for a trusted general surgeon.

Doctor

Op. Dr. Levent Aydoğan

General surgery specialist; runs his practice with Doktorsitesi Premium Elite.

1 · Discovery
Kamilvisits doktorsitesi.com
PATIENT

Selects specialty and city

Selects the specialty he's looking for and his city, and searches within seconds.

DentistGeneral SurgeryPsychologistDietitian
IstanbulBursaYalova
Kamilbrowses the specialist list
PATIENT

Reads the profile and reviews

Chooses his specialist by checking ratings, verified patient reviews, and areas of interest.

Op. Dr. Levent Aydoğan
General Surgery · Yalova
★ 4.9 (127)
GallbladderHernia repairLaparoscopic surgery
2 · Appointment
Kamilpicks from the live calendar
PATIENT

Books an online appointment

Picks a day and time that suits him from the specialist's live calendar — even at midnight.

Tue 16Wed 17Thu 18
11:0013:3014:30
✓ Appointment created — June 17, 14:30
Automatic SMSsystem texts the patient
SYSTEM → PATIENT

Confirmation + reminder messages

The appointment is confirmed instantly; an automatic reminder is sent one day before and 2-3 hours ahead. Cancellations and no-shows drop.

DOKTORSITESI · 11:02Dear Kamil Koca, your appointment has been created: Op. Dr. Levent Aydoğan — 17 Haziran Çarşamba, 14:30.
DOKTORSITESI · June 16, 14:30Reminder: you have an appointment yarın 14:30. See you then! 👋
Dr. Leventsees it on his panel

New appointment notification

The appointment instantly appears on the doctor's calendar; the day plan updates itself.

New appointment! Kamil Koca — Wednesday, June 17, 14:30
Online appointment · First visit · Note: abdominal pain
Dr. Leventbefore the visit

Sends a digital consent form

Sent via SMS with one click; Kamil signs it digitally from his phone.

Consent Form — General Surgery Consultation
Signed ✓
Kamilconfirms from his phone
PATIENT

Confirms the consent form

Kamil reads the form on his phone and confirms it digitally; the signed form is automatically filed to his record.

Consent Form — General Surgery Consultation
Confirmed ✓
Automatic SMSsystem texts the patient
SYSTEM → PATIENT

Attendance confirmation message

One day before the appointment, an SMS asks whether he'll attend; the patient confirms or cancels with one tap.

DOKTORSITESI · June 16, 09:30Dear Kamil Koca, will you attend your appointment yarın 14:30? Confirm: YES · Cancel: NO
3 · Appointment Day
Dr. Leventwith the patient's consent

Accesses e-Nabız history

With the patient's consent, accesses e-Nabız data: past lab results, medications, allergies — starting the visit fully prepared.

Latest lab results (May 12, 2026)
3 results
Active medications
1 record
Allergies
No records
⇄ Securely retrieved from e-Nabız
Dr. Noteduring the consultation
DOCTOR · AI

Dr. Note documents the visit

While the doctor focuses on the patient, Dr. Note listens, filters out private conversation, and generates a structured clinical note.

Complaint: Right upper quadrant pain for 3 weeks; worsens after fatty food.
Preliminary assessment: Suspected cholelithiasis.
Plan: Abdominal ultrasound + blood panel; follow-up with results.
✓ Added to patient record
Dr. Leventwith one click

Transfers records to MBYS and e-Nabız

The records you submit are sent to official systems via Ministry of Health-approved integrations.

Transfer to MBYS
Transferred ✓ 15:12
Transfer to e-Nabız
Transferred ✓ 15:12
4 · Payment & Invoice
Dr. Leventvia Virtual POS

Sends a payment link

Generates a digital payment link for the consultation fee and sends it to the patient via SMS.

Consultation fee
Kamil Koca · June 17
₺2,500
→ Link sent via SMS
Kamiltaps the link
PATIENT

Picks installments, pays securely

On the payment page, picks either a single payment or installments and pays by card.

Single payment
₺2,500
3 installments
₺833 × 3
✓ Payment successful — completed with 3D Secure
Automatic e-Invoicesystem issues it on the doctor's behalf
SYSTEM → DOCTOR

e-Invoice is issued automatically

An e-Invoice is generated with the payment and sent to the Revenue Administration — no manual invoicing hassle.

e-Invoice No: DS2026-018342June 17, 2026
Consultation service — Kamil Koca₺2,500
✓ Sent to the Revenue Administration
Fast Payoutnext business day
SYSTEM → DOCTOR

Money is in the account the next business day

The Virtual POS collection, minus fees, is transferred to the doctor's bank account on the next business day.

₺2,500
In your account June 18 at 09:00
TR** **** 4821 · Transfer scheduled
5 · Feedback
Automatic SMSafter the visit
SYSTEM → PATIENT

Review invitation is sent

A few hours after the visit, a review invitation is sent to the patient.

DOKTORSITESI · June 17, 16:40Dear Kamil Koca, thank you for today's visit. Rate your specialist — your experience guides other patients.
Kamilhappy with his experience
PATIENT

Gives 5 stars, writes a review

The review is published on the doctor's profile and builds trust with thousands of new patients.

★★★★★

"Booking was so easy; Dr. Levent kept me informed at every step. Being able to pay in installments was a great convenience too. I recommend him with complete confidence." — Kamil K.

✓ Live on profile — 4.9 ★ (128 reviews)

Loop complete 🎉

From discovery to appointment, from consultation to payment and new reviews — every step runs on its own, on a single platform.